Supporto Account

Have you encountered any trouble accessing the private area?

To recover the password for your BAV account, please enter the email address you use to access the BAV portal.

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Enter from 6 to 70 alpha-numeric chars

To recover the email from your BAV account, please enter the secondary email address associated with the BAV portal account or the Library card ID.

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Enter from 6 to 70 alpha-numeric chars

To recover your BAV account email and password, enter the secondary email address associated with the BAV portal account or the Library card ID.

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Enter from 6 to 70 alpha-numeric chars

Have you encountered any trouble at registration ?

If at registration you have typed an incorrect email, you will have to wait up to 24 hours before proceeding with a new registration.

If, instead, you have incorrectly typed one or more of the other information requested in the registration form, such as the BAV card, you can edit the information by accessing the private area of your active account.

If the account is not activated within 20 minutes after the registration, we will automatically send you a second notification. If you want to immediately request the second notification, please enter the email address and password chosen at registration on the BAV portal.
We will send you a new activation code. If the account is not activated within 24 hours it will be removed from the database of the web portal.

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Enter from 6 to 70 alpha-numeric chars
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Enter at least 8 alpha-numeric chars
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Enter minimum 6 alpha-numeric chars

Contact us

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Enter from 6 to 70 alpha-numeric chars
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Enter from 6 to 70 alpha-numeric chars
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Enter from 20 to 200 alpha-numeric chars

Subscribe to the newsletter

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Enter from 6 to 70 alpha-numeric chars
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Enter from 6 to 70 alpha-numeric chars


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